Law checked: 18 July 2026
This article gives general information about police complaints in New South Wales. It was checked on 18 July 2026 against Legal Aid NSW guidance and the current New South Wales legislation. Police powers depend on the facts, the particular statutory power being used and whether any special order, warrant or declared area applies.
Where can you complain?
You can make a complaint through the NSW Police complaint process. Depending on the allegation, an external integrity or oversight body may also accept or review complaints; see the New South Wales oversight body. The agencies explain their own jurisdiction, referral powers and submission methods on those linked pages.
What to include
Write the date, time, place, officer names or identifying numbers, vehicle details, exact words used, witnesses, injuries, property damage and any event or receipt numbers. Preserve original video, photographs, messages, medical records and documents. The NSW Police complaint guidance identifies the information and submission channels relevant to a complaint.
Get advice where necessary
A complaint is different from a criminal defence, civil claim, evidence challenge or urgent application. Time limits may apply to court proceedings and compensation claims. If you were charged, injured, searched or had property seized, obtain independent legal advice before assuming the complaint process will protect your other rights. Legal Aid NSW guidance provides general rights information, while the oversight body explains its complaint role.
Key sources
- Legal Aid NSW — police powers and rights
- New South Wales legislation database / principal police-powers legislation
- NSW Police — complaints and feedback
Important
This is general educational information, not legal advice. Police powers can arise under laws not discussed here and may change after the checked date. If an encounter is happening now, prioritise safety. If you are arrested, charged, injured or unsure whether you must comply, obtain advice from a lawyer or the legal-aid service in New South Wales.